**Frequently Asked Questions (FAQ)**
**1. What is 18k gold plating?**
- Our 18k gold plated jewelry is crafted with a layer of 18-karat gold over a base metal. This process creates a beautiful, durable finish that closely resembles solid gold.
**2. What is rhodium plating?**
- Rhodium plating involves adding a layer of rhodium, a precious metal, to your jewelry. It enhances shine, provides durability, and protects against tarnishing.
**3. Are your jewelry pieces hypoallergenic?**
- Our jewelry is designed with sensitive skin in mind. We use high-quality materials and adhere to strict quality standards to minimize the risk of allergies.
**4. How should I care for my plated jewelry?**
- To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals or excessive moisture. We recommend gentle cleaning with a soft cloth to remove dirt and oils.
**5. Can I shower or swim with my jewelry on?**
- It's best to remove your jewelry before showering or swimming to prevent damage or loss of plating. Water, chlorine, and soaps can affect the jewelry's finish.
**6. Do your jewelry pieces contain real crystals and stones?**
- Yes, our jewelry features a variety of genuine crystals and stones to add elegance and uniqueness to each piece.
**7. What if my jewelry tarnishes or loses its shine?**
- If your jewelry tarnishes or loses its luster, you can use a gentle jewelry cleaner.
**8. Are your products lead and nickel-free?**
- Yes, our jewelry is crafted to meet or exceed industry standards for lead and nickel content, making them safe for everyday wear.
**9. Do you offer custom jewelry options?**
- At this time, we do not offer custom jewelry options, but we continuously update our collections to offer a wide variety of styles and designs.
**10. Do you provide a warranty for your products?**
- We stand by the quality of our products. All jewelry is covered by 1 year warranty against manufacturing defects. Contact our customer support team for warranty inquiries.
**11. What is the shipping cost for international orders?**
- Shipping costs for international orders vary depending on the destination. You can view the shipping fees at checkout before finalizing your order.
**12. How can I determine my ring size for a perfect fit?**
- We offer a ring size guide on our website to help you accurately measure your ring size at home. You can find it in the "Ring Sizing" section.
**1. What is 18k gold plating?**
- Our 18k gold plated jewelry is crafted with a layer of 18-karat gold over a base metal. This process creates a beautiful, durable finish that closely resembles solid gold.
**2. What is rhodium plating?**
- Rhodium plating involves adding a layer of rhodium, a precious metal, to your jewelry. It enhances shine, provides durability, and protects against tarnishing.
**3. Are your jewelry pieces hypoallergenic?**
- Our jewelry is designed with sensitive skin in mind. We use high-quality materials and adhere to strict quality standards to minimize the risk of allergies.
**4. How should I care for my plated jewelry?**
- To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals or excessive moisture. We recommend gentle cleaning with a soft cloth to remove dirt and oils.
**5. Can I shower or swim with my jewelry on?**
- It's best to remove your jewelry before showering or swimming to prevent damage or loss of plating. Water, chlorine, and soaps can affect the jewelry's finish.
**6. Do your jewelry pieces contain real crystals and stones?**
- Yes, our jewelry features a variety of genuine crystals and stones to add elegance and uniqueness to each piece.
**7. What if my jewelry tarnishes or loses its shine?**
- If your jewelry tarnishes or loses its luster, you can use a gentle jewelry cleaner.
**8. Are your products lead and nickel-free?**
- Yes, our jewelry is crafted to meet or exceed industry standards for lead and nickel content, making them safe for everyday wear.
**9. Do you offer custom jewelry options?**
- At this time, we do not offer custom jewelry options, but we continuously update our collections to offer a wide variety of styles and designs.
**10. Do you provide a warranty for your products?**
- We stand by the quality of our products. All jewelry is covered by 1 year warranty against manufacturing defects. Contact our customer support team for warranty inquiries.
**11. What is the shipping cost for international orders?**
- Shipping costs for international orders vary depending on the destination. You can view the shipping fees at checkout before finalizing your order.
**12. How can I determine my ring size for a perfect fit?**
- We offer a ring size guide on our website to help you accurately measure your ring size at home. You can find it in the "Ring Sizing" section.